Privacy Policy for bcourse “Bonding Therapy Scheduling System”

 

Last Updated: June 4, 2025

1. Introduction

Welcome to the bcourse (the "System"). This System is provided by Bcourse ("we," "us," or "our") to help participants of our Bonding Therapy program ("you") schedule their sessions.

This Privacy Policy explains what personal data we collect through this System, how we use and protect that data, and your rights concerning your information. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.

Crucially, this System is designed exclusively for scheduling purposes and to support the administration of your participation in the program. It does not, and will not, store any of your medical information, health records, therapy session notes, or any other sensitive personal data beyond what is strictly necessary for scheduling your sessions and facilitating your participation as outlined below.

2. Information We Collect

To facilitate the scheduling of your Bonding Therapy sessions and manage your participation, we collect the following personal data:

  • Full Name: To identify you for your scheduled sessions.

  • Email Address: To send confirmations, reminders, and communications related to your scheduled sessions and program participation.

  • Phone Number: For communication regarding your schedule, including confirmations, reminders, or urgent updates, and for program-related communication.

  • Age: To help us ensure appropriately balanced group compositions for sessions, as age diversity can be an important factor in group dynamics relevant to the Bonding Therapy program.

  • Gender: To help us ensure appropriately balanced group compositions for sessions, as gender balance can be an important factor in group dynamics relevant to the Bonding Therapy program.

  • Session Preferences: Dates and times you select for your sessions.

We do not collect:

  • Medical history or detailed health information.

  • Details discussed within therapy sessions.

  • Insurance information.

  • Any other sensitive personal information not directly required for the act of scheduling or administering your participation as described.

3. How We Use Your Information

Your personal data is used solely for the following purposes:

  • To schedule and manage your Bonding Therapy sessions. This includes using your name, contact details, and session preferences.

  • To facilitate program administration related to your participation, which includes using your age and gender to help create and maintain balanced and effective group compositions for your sessions, in line with the principles of the Bonding Therapy program.

  • To send you confirmations, reminders, and notifications about your scheduled sessions using your email address and/or phone number.

  • To communicate with you regarding your schedule, program updates, or any changes.

  • For administrative purposes related to the operation and maintenance of this scheduling System.

We will not use your personal data for marketing purposes or for any purpose other than those described in this policy and directly related to your participation in the Bonding Therapy program facilitated by this scheduling system.

4. Data Sharing and Disclosure

We understand the importance of keeping your personal data confidential.

  • With Program Facilitators: Your scheduling information (name, contact details, session times, age, and gender) will be shared with the authorized facilitators or organizers of the Bonding Therapy program for the sole purpose of conducting your scheduled sessions, managing the program schedule, and ensuring balanced group compositions.

  • Service Providers: We may use third-party service providers to operate this scheduling system (e.g., hosting providers). These providers are contractually obligated to protect your data and can only use it to provide services to us according to our instructions.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities1 (e.g., a court or a government2 agency).

We will not sell, rent, or trade your personal data collected through this System with any other third parties for their own marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect the personal data we collect via this System from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no internet-based system can be 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy. This generally means:

  • As long as you are an active participant in the Bonding Therapy program and using the System to schedule sessions.

  • For a reasonable period after your participation ends, to address any outstanding scheduling matters, for program evaluation (using anonymized or aggregated data where possible), or as required for our operational records.

  • Upon your request for deletion, subject to any legal or operational constraints (see "Your Rights" below).

We will securely delete or anonymize your personal data when it is no longer needed for the stated purposes.

7. Your Rights

You have certain rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you3 in this System.

  • Correction: You can request that we correct any inaccurate or incomplete personal data.

  • Deletion: You can request that we delete your personal4 data from this System, subject to our need to retain certain information for operational, legal, or program integrity reasons (e.g., if you have upcoming scheduled sessions or if data is needed for essential program records for a limited time).

  • Objection/Restriction: You may have the right to object to or request the restriction of certain processing activities, particularly if you have concerns about the use of your age or gender for group balancing.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

This System may use essential cookies or similar technologies that are necessary for its basic operation, such as maintaining your login session or remembering your scheduling preferences during a session. We do not use cookies for cross-site tracking, advertising, or extensive analytics of your behavior outside of this System.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes,5 especially regarding how we collect or use your data, we will notify you by posting the new Privacy Policy on this System or through other communication channels, and where appropriate, obtain your consent. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy,6 our data handling practices related to this Scheduling System, or the purpose for collecting specific data points, please contact us via the messaging system.